“I wanted to let you know how pleased we’ve been with the initial support from the folks at Engineering Solutions and the technician’s willingness to provide assistance above and beyond. You have also provided exceptional support and advice as we implement the telecom network. I feel like you are looking out for our best interests rather than trying to sell us something. Your entire staff’s commitment to the customer makes it easy to do business with Engineering Solutions. With this start I look forward to a long and mutually beneficial relationship between our companies.”